{"id":2498,"date":"2025-01-17T16:43:40","date_gmt":"2025-01-18T00:43:40","guid":{"rendered":"https:\/\/www.hmc.edu\/bao\/?page_id=2498"},"modified":"2026-01-09T14:04:48","modified_gmt":"2026-01-09T22:04:48","slug":"meet-the-student-accounts-team","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/dco\/student-accounts\/meet-the-student-accounts-team\/","title":{"rendered":"Meet the Student Accounts Team"},"content":{"rendered":"\n<div data-box-count=\"3\" data-col-count=\"1\" class=\"wp-block-mudd-people-2\">\n<div data-show-photo=\"false\" class=\"wp-block-mudd-person-2\"><div class=\"wp-block-mudd-person-2-details\"><h2 class=\"wp-block-mudd-person-2-name \">Patricia Wang<\/h2><p class=\"wp-block-mudd-person-2-contact\"><span class=\"wp-block-mudd-person-2-titles\">Student Accounts Manager<\/span><span class=\"wp-block-mudd-person-2-titles\">Office of Student Accounts<\/span><span class=\"wp-block-mudd-person-2-phone\"><a href=\"tel:+19096218107\">909.621.8107<\/a><\/span><span class=\"wp-block-mudd-person-2-email\"><a href=\"mailto:&#112;&#97;t&#114;i&#99;&#105;&#97;_wa&#110;g&#64;h&#109;c&#46;&#101;&#100;&#117;\">&#112;&#97;&#116;&#114;&#105;&#99;&#105;&#97;_&#119;a&#110;&#103;&#64;&#104;&#109;c&#46;&#101;&#100;u<\/a><\/span><\/p><\/div><div class=\"wp-block-mudd-person-2-extra-info-wrapper\">\n<ul class=\"wp-block-list\">\n<li>Manage billing and collection of tuition, fees, and other charges related to students\u2019 financial accounts<\/li>\n\n\n\n<li>Process student charges, payments, credits, and refunds<\/li>\n\n\n\n<li>Prepare monthly statements and manage payment plans, late fees, outside scholarships, and collections<\/li>\n\n\n\n<li>Post financial aid funds in accordance with applicable federal, state, and institutional regulations<\/li>\n\n\n\n<li>Respond to student and parent inquiries regarding student accounts<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div data-show-photo=\"false\" class=\"wp-block-mudd-person-2\"><div class=\"wp-block-mudd-person-2-details\"><h2 class=\"wp-block-mudd-person-2-name \">Heather Marasco<\/h2><p class=\"wp-block-mudd-person-2-contact\"><span class=\"wp-block-mudd-person-2-titles\">Student Accounts Assistant<\/span><span class=\"wp-block-mudd-person-2-titles\">Office of Student Accounts<\/span><span class=\"wp-block-mudd-person-2-phone\"><a href=\"tel:+19096072146\">909.607.2146<\/a><\/span><span class=\"wp-block-mudd-person-2-email\"><a href=\"mailto:&#104;m&#97;&#114;a&#115;&#99;&#111;&#64;&#104;mc&#46;edu\">&#104;&#109;&#97;ra&#115;&#99;&#111;&#64;h&#109;c&#46;edu<\/a><\/span><\/p><\/div><div class=\"wp-block-mudd-person-2-extra-info-wrapper\">\n<ul class=\"wp-block-list\">\n<li>Assist the Office of Student Accounts with preparing monthly student billing statements, entering student account data<\/li>\n\n\n\n<li>Respond to student and parent inquiries regarding student accounts<\/li>\n\n\n\n<li>Assist with accumulation, analysis, and data entry of business services processes and reports<\/li>\n\n\n\n<li>Support business services projects<\/li>\n<\/ul>\n<\/div><\/div>\n\n\n\n<div data-show-photo=\"false\" class=\"wp-block-mudd-person-2\"><div class=\"wp-block-mudd-person-2-details\"><h2 class=\"wp-block-mudd-person-2-name \">Adele Vuong<\/h2><p class=\"wp-block-mudd-person-2-contact\"><span class=\"wp-block-mudd-person-2-titles\">Director of Risk Management and Business Services<\/span><span class=\"wp-block-mudd-person-2-phone\"><a href=\"tel:+19096071018\">909.607.1018<\/a><\/span><span class=\"wp-block-mudd-person-2-email\"><a href=\"mailto:av&#117;o&#110;&#103;&#64;&#104;mc&#46;e&#100;&#117;\">avuon&#103;&#64;h&#109;&#99;.&#101;&#100;u<\/a><\/span><\/p><\/div><div class=\"wp-block-mudd-person-2-extra-info-wrapper\">\n<ul class=\"wp-block-list\">\n<li>Coordinate Division of Campus Operations communication with various constituencies, including Board materials and Campus Operations Leadership Team notes<\/li>\n\n\n\n<li>Partner with various constituencies to continuously assess College\u2019s risks; Manage risk assessment tool<\/li>\n\n\n\n<li>Liaise with The Claremont Colleges Services Risk Management office and insurance carriers<\/li>\n\n\n\n<li>Review contracts<\/li>\n\n\n\n<li>Conduct compliance research and communicate policies to College community<\/li>\n\n\n\n<li>Provide oversight for College-issued purchase cards<\/li>\n\n\n\n<li>Supervise Office of Student Accounts<\/li>\n<\/ul>\n<\/div><\/div>\n<\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":349,"featured_media":0,"parent":106,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-2498","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/pages\/2498","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/users\/349"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/comments?post=2498"}],"version-history":[{"count":9,"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/pages\/2498\/revisions"}],"predecessor-version":[{"id":2973,"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/pages\/2498\/revisions\/2973"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/pages\/106"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/dco\/wp-json\/wp\/v2\/media?parent=2498"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}