{"id":817,"date":"2014-01-30T09:38:57","date_gmt":"2014-01-30T17:38:57","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=817"},"modified":"2025-10-27T12:50:09","modified_gmt":"2025-10-27T19:50:09","slug":"cx-student-information-system-usage-support","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/cx-student-information-system-usage-support\/","title":{"rendered":"CX (Student Information System): Usage Support"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:\u00a0<a href=\"mailto:he&#108;&#112;d&#101;s&#107;&#64;hmc.&#101;d&#117;\">hel&#112;d&#101;sk&#64;&#104;&#109;c.&#101;&#100;u<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:\u00a0<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:\u00a0<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>\u00a0(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a\u00a0<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/C&#73;SOn&#98;o&#97;&#114;d&#105;&#110;gW&#111;r&#107;s&#104;&#111;&#112;&#64;&#104;&#109;&#99;.e&#100;u\/b&#111;o&#107;ings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<p class=\"wp-block-paragraph\">CX (from Jenzabar, Inc.) is the enterprise information system used by HMC and the other undergraduate Claremont Colleges for storing and managing most student and other college data. Through a set of integrated modules, CX enables all offices to access and update data more efficiently. The data stored in CX is viewable by students and faculty through the HMC Portal.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">CX usage support includes installation and support of CX access software, such as QuickMate\/Putty or CX Web Interface 8.1. CIS can also assist you in resolving problems with CX, and in modifications to CX menus and screens.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Available to faculty, staff, and emeritus at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Login Page<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\"><a title=\"CX 8.1\" href=\"https:\/\/www.google.com\/url?q=http:\/\/cx-hmc.cx.claremont.edu:51080\/CXConnect.htm&amp;sa=D&amp;usg=ALhdy29dP417lstN7VBGBiR9wukKxGqP6w\">CX 8.1 Web Interface<\/a>&nbsp;(VPN required if not on staff wired network)<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Please contact the Help Desk at <a href=\"mailto:&#104;&#101;l&#112;&#100;&#101;sk&#64;hmc&#46;&#101;&#100;u\">he&#108;p&#100;es&#107;&#64;h&#109;&#99;&#46;&#101;d&#117;<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a title=\"CX (Student Information System): Account Management\" href=\"https:\/\/www.hmc.edu\/cis\/services\/cx-student-information-system-account-management\/\">CX (Student Information System): Account Management<\/a><\/li>\n\n\n\n<li><a title=\"CX (Student Information System): Data Import and Export\" href=\"https:\/\/www.hmc.edu\/cis\/services\/cx-student-information-system-data-import-and-export\/\">CX (Student Information System): Data Import and Export<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"http:\/\/www.myjenzabar.net\">Myjenzabar.net<\/a> is the vendor operated resource. Request an account through their site for access to documentation and free webinars.<\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>CX (from Jenzabar, Inc.) is the enterprise information system used by HMC and the other undergraduate Claremont Colleges for storing [&hellip;]<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-817","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/817","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=817"}],"version-history":[{"count":3,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/817\/revisions"}],"predecessor-version":[{"id":7173,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/817\/revisions\/7173"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=817"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}