{"id":1306,"date":"2014-06-05T15:01:19","date_gmt":"2014-06-05T22:01:19","guid":{"rendered":"https:\/\/www.hmc.edu\/cis\/?page_id=1306"},"modified":"2026-08-25T14:59:23","modified_gmt":"2026-08-25T21:59:23","slug":"equipment-replacement-program","status":"publish","type":"page","link":"https:\/\/www.hmc.edu\/cis\/services\/equipment-replacement-program\/","title":{"rendered":"Computer Upgrade Program"},"content":{"rendered":"\n<div class=\"wp-block-mudd2021-right-sidebar right-sidebar\" id=\"right-sidebar\">\n<h2 id=\"helpdesk\" class=\"wp-block-heading\">Get Help<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><strong>Email<\/strong>:&nbsp;<a href=\"mailto:&#104;&#101;&#108;&#112;&#100;&#101;&#115;&#107;&#64;&#104;mc&#46;ed&#117;\">help&#100;e&#115;&#107;&#64;hm&#99;&#46;&#101;&#100;&#117;<\/a><\/li>\n\n\n\n<li><strong>Online Chat<\/strong>:&nbsp;<a href=\"http:\/\/helpdesk.hmc.edu\/\">helpdesk.hmc.edu<\/a><\/li>\n\n\n\n<li><strong>Phone<\/strong>:&nbsp;<a href=\"tel:+19096077777\">909.607.7777<\/a><\/li>\n\n\n\n<li><strong>Normal Hours<\/strong>: 8:00 a.m. to 5:00 p.m., Monday to Friday<\/li>\n\n\n\n<li><strong>Other Forms<\/strong>:\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a1f349df80208a9be0b\/run\">Request Audio\/Visual Support<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/648b7c16e0996f02081d9d70\/run\">Request a Loaner Device<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/hmc.kualibuild.com\/app\/64791a06349df8020898c348\/run\">Request a Lecture Capture<\/a>&nbsp;(for Faculty)<\/li>\n\n\n\n<li><a href=\"https:\/\/docs.google.com\/forms\/d\/1fNBb1mUEBzRjgK1_0FJEzb1QP31hAwhuh4ibPv8tDfM\/viewform?edit_requested=true\">Request for Wireless Help<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Fill out a&nbsp;<\/a><a href=\"https:\/\/forms.gle\/wJfb1LYiHHmFDKgq8\">Customer Service Survey<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/outlook.office365.com\/owa\/calendar\/&#67;I&#83;&#79;nb&#111;a&#114;di&#110;&#103;&#87;ork&#115;ho&#112;&#64;&#104;mc&#46;&#101;d&#117;&#47;&#98;oo&#107;ings\/\">Schedule an Onboarding Session<\/a><\/li>\n<\/ul>\n<\/li>\n<\/ul>\n<\/div>\n\n\n\n<h2 class=\"wp-block-heading\">Service Description<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">The CIS computer upgrade program is one of the primary sources of new computer equipment at 91̽»¨. The program was designed with several goals in mind:<\/p>\n\n\n\n<ul class=\"wp-block-list\">\n<li>Standardize computer equipment on campus.<\/li>\n\n\n\n<li>Provide a baseline of adequate computing equipment to staff and faculty.<\/li>\n\n\n\n<li>Ensure that computing equipment is refreshed on a regular basis.<\/li>\n\n\n\n<li>Provide guidance for departmental purchases.<\/li>\n<\/ul>\n\n\n\n<p class=\"wp-block-paragraph\">You can read\u00a0about the <a href=\"https:\/\/docs.google.com\/document\/d\/1Bcb1z1nyUQQLYPNPNECp_Y6g3cEbAm3scyG7CAxVi0o\/edit?tab=t.0\">Computer Upgrade Program<\/a> in detail or visit the CUP site to <a href=\"https:\/\/sites.google.com\/g.hmc.edu\/cis-cup\/home\" data-type=\"link\" data-id=\"https:\/\/sites.google.com\/g.hmc.edu\/cis-cup\/home\">see recommended systems<\/a>.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Availability<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Available to faculty and staff at HMC.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">How to Access the Service<\/h2>\n\n\n\n<p class=\"wp-block-paragraph\">Each computer in the program is eligible for an upgrade every four years, independent of the person to whom it is assigned. <\/p>\n\n\n\n<p class=\"wp-block-paragraph\">Regardless of who is assigned a CUP computer, the device is eligible for an upgrade every four years. CUP admins will contact individuals based on the CUP cycle rather than the new hire\/start date.<\/p>\n\n\n\n<p class=\"wp-block-paragraph\">CIS is currently developing a database through which employees may look up their eligibility status. In the meantime, consult the CIS Help Desk to learn more about system eligibility.<\/p>\n\n\n\n<h2 class=\"wp-block-heading\">Related Services<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/computer-labs\/\">Computer Labs<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/loaner-program\/\">Loaner Program<\/a><\/li>\n\n\n\n<li><a href=\"https:\/\/www.hmc.edu\/cis\/services\/recommended-systems\/\">Recommended Systems<\/a><\/li>\n<\/ul>\n\n\n\n<h2 class=\"wp-block-heading\">Related Links<\/h2>\n\n\n\n<ul class=\"wp-block-list\">\n<li><a href=\"https:\/\/sites.google.com\/g.hmc.edu\/cis-cup\/home\">Computer Upgrade Program<\/a><\/li>\n<\/ul>\n","protected":false},"excerpt":{"rendered":"<p>Service Description The CIS computer upgrade program is one of the primary sources of new computer equipment at 91̽»¨ Mudd [&hellip;]<\/p>\n","protected":false},"author":231,"featured_media":0,"parent":116,"menu_order":0,"comment_status":"closed","ping_status":"open","template":"","meta":{"_acf_changed":false,"footnotes":""},"class_list":["post-1306","page","type-page","status-publish","hentry"],"acf":[],"_links":{"self":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/users\/231"}],"replies":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/comments?post=1306"}],"version-history":[{"count":5,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306\/revisions"}],"predecessor-version":[{"id":7511,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/1306\/revisions\/7511"}],"up":[{"embeddable":true,"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/pages\/116"}],"wp:attachment":[{"href":"https:\/\/www.hmc.edu\/cis\/wp-json\/wp\/v2\/media?parent=1306"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}